Can customer data in United States data centers be accessed by UK resources? | Customer Data FAQ

If a customer's data is provisioned during onboarding to a United States data center, that data will remain solely within that United States data center.

However, in order to provide customers with 24x7x365 coverage, both our United States and UK Support staff have access to servicing customer accounts. While Support staff are not located in Colombia, Engineering personnel may need to access systems that are based in a United States data center. All employees are subject to the same IT and data protection policies and procedures.

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