The following article describes how to cancel your Alert Logic® subscription if you are subscribed to Alert Logic through the Amazon Web Services Marketplace.
If you are interested in cancelling your Alert Logic subscription, it is first suggested that you reach out to Priority or Partner Support. Alert Logic would like the opportunity to help remediate your concerns with the product and keep you as a valued customer.
If you have decided to cancel your Alert Logic for Amazon Web Services Marketplace subscription, complete the following steps:
- Log into the Amazon Web Services console and go to the Marketplace homepage.
- In the upper right hand corner, click on your name and then on Your Marketplace Software.
- Find the Alert Logic service you wish to cancel and click on Cancel Subscription.
- Contact Alert Logic Support and notify them that you have cancelled your subscription.
You have successfully cancelled your Alert Logic subscription through the Amazon Web Services Marketplace.