Note: Network IDS, Log Management, and Web Application IDS customers deployed after August 7, 2018, and Alert Logic® Cloud Insight™ customers with Amazon GuardDuty enabled, have access to a new incident notification feature in the new Alert Logic Incident Console. See the Incident Notification Management knowledge base article and Incident Notifications documentation for information on the new incident notifications experience.
You are able to edit recipients for Alert Logic ActiveWatch™ email notifications within the Alert Logic console. To edit recipients for these notifications, select Configuration > Notifications > Policies in the Alert Logic console. Locate the Incident Notifications policy in the list, click the drop-down icon to the right of the policy and click View/Edit.
In the window that displays, you can add and remove recipients in the Alert Recipients field.
Note: To add someone as a recipient for any notification, they must first be added as a contact on the Contacts & Groups page (Configuration > Notifications > Contacts & Groups). If a user or contact is no longer with your company, you can create a ticket in the Alert Logic Support Center to request that the contact be removed from the system.