Note: This article is intended for customers who have not yet migrated to the Alert Logic® Incident Console released in October 2018. For information on subscribing to notifications using the Incident Console, refer to the 08/07/18: Incident Notification Management knowledge base article.
You are able to edit recipients for Alert Logic ActiveWatch™ email notifications within the Alert Logic console. To edit recipients for these notifications, select Configuration > Notifications > Policies in the Alert Logic console. Locate the Incident Notifications policy in the list, click the drop-down icon to the right of the policy and click View/Edit.
In the window that displays, you can add and remove recipients in the Alert Recipients field.
Note: To add someone as a recipient for any notification, they must first be added as a contact on the Contacts & Groups page (Configuration > Notifications > Contacts & Groups). If a user or contact is no longer with your company, you can create a ticket in the Alert Logic Support Center to request that the contact be removed from the system.