Alert Logic® utilizes outbound port 443/TCP to transport log data to our data centers from both the Alert Logic Universal Agent and Alert Logic appliances. You will need to allow outbound port 443/TCP with a destination of the specific Alert Logic data center, as referenced in our Firewall Rules documentation, and a source address range of any IP addresses expected to be utilized by Alert Logic agents or appliances.
All data, regardless of collection method, once received by the collection asset, is compressed and sent to Alert Logic via HTTPS (TLS standard (SSL) 2048-bit key encryption, 256-bit AES bulk encryption).
Can you provide any more detail on the SSL connection, what URI (vaporator.alertlogic.com), and that DNS is very important for resolution of the correct endpoint.
Also, possibly reference the AL fw rules in https://docs.alertlogic.com/requirements/firewall-rules.htm#usFirewallRules.
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