What happens if I am currently subscribed to Log Review and later upgrade to ActiveWatch for Log Manager?

If an existing Alert Logic® Log Review™ customer also licenses ActiveWatch for Alert Logic Log Manager™, they can decide to do one of two things:

• Continue to license Log Review in addition to ActiveWatch
• Cancel their Log Review service and move exclusively to ActiveWatch

Alert Logic will not "automatically cancel" one service if another service is also licensed. The customer makes the decision on whether they want one or both. Also note that if a customer decides to move from Log Review to ActiveWatch (i.e. cancel Log Review), our finance team tracks these managed services changes so that the Log Review service cancellation is not considered a churned account.