- Continue to license Log Review in addition to ActiveWatch
- Cancel their Log Review service and move exclusively to ActiveWatch
Alert Logic will not "automatically cancel" one service if another service is also licensed. The customer makes the decision on whether they want one or both. Also note that if a customer decides to move from Log Review to ActiveWatch (i.e. cancel Log Review), our finance team tracks these managed services changes so that the Log Review service cancellation is not considered a churned account.