An incident is a series of events that have been identified by Alert Logic® analysts in our Security Operations Center (SOC) as potentially worrisome and that may require your attention. You should take action to close all open incidents to maintain secure environments.
Alert Logic full platform (Cloud Defender) and scanning (Cloud Insight Essentials) displays information about incidents, how to use that information to manage and close incidents, and how to secure your environments. The Incident Summary and the Incident List under the Incidents tab in the Alert Logic console provide you with the information you need to analyze and address incidents in your environment.
Additionally, you can use the Notifications tab to access a sidebar where you can manage your subscriptions. You can decide for which accounts and severity levels you would like to receive email notifications. Manage your SOC escalation notifications here, as well.