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    Lindsey Stirneman Official comment

    Alert Logic offers its solutions to customers in a Software-as-a-Service (SaaS) model. That means the customer is subscribing to the solution and NOT acquiring a perpetual software license.

    For most of our customers, they enter a 1 year contract and we bill them on a monthly basis. Customers can also exercise the option to pay us for a full year at a time versus being billed monthly.

    There are some customers that will enter a longer or shorter contract term. Our subscriptions are also structured to auto-renew at the end of the term unless the customer provides us formal notification that they would like to cancel.

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