Community Member Guidelines

Alert Logic® encourages Community members to share their cloud security and compliance knowledge for the benefit of all. When engaging with us and each other, it is important to be respectful.

Dos & Dont's

Here are some dos and don’ts to remember:

Do

Read topic descriptions before deciding where to post
Give enough detail, including screenshots if necessary
Offer constructive responses
Feel free to refer to relevant Alert Logic Knowledge Base articles

Don’t

Post, comment, or link to deceptive, fraudulent, threatening, libelous, retaliating, hateful, invasive, or harassing content
Post, comment, or link to offensive, inappropriate, abusive, defamatory, vulgar, obscene, profane, or inflammatory content
Post, comment, or link to content that promotes illegal activities, sexual services or products, or pornography
Post, comment, or link to malicious software
Post, comment, link to or promote spam
Post, comment, or link to content that violates anyone’s intellectual property rights
Post, comment, or link to information that violates anyone’s privacy rights
Post, comment, or link to confidential information of Alert Logic, its partners, affiliates, vendors, or any third party
Misrepresent yourself, lie about your identity or affiliation, or falsely imply any association or sponsorship by Alert Logic
Solicit community members for any commercial purpose or request that they interact with you outside of the community for support
Post, comment, or link to disparaging content about Alert Logic, its partners, affiliates, or vendors
Intentionally provide inaccurate answers to questions

We reserve the right to reject or remove any posts or comments that do not conform to our Community Member Guidelines. If you have any questions or concerns about these guidelines, then please contact us at community@alertlogic.com.

User Profiles

Public Profile Disclaimer: Please note that all Community members who contribute to the Community or comment on Knowledge Base articles have a public profile. This profile can be viewed by other users and visitors via a post or comment of yours. Your profile will contain your Knowledge Base and Community contributions and your account contact name. No sensitive information about you or your organization will ever appear here. If you wish to opt out of having a profile, contact the Alert Logic Community team at community@alertlogic.com.

Supported Browsers

Please note that the Support Center supports the following browsers:

Desktop

Google Chrome: latest two versions
Mozilla Firefox: latest two versions
Apple Safari: latest two versions
Microsoft Internet Explorer: latest version only

Mobile

Apple Safari: iOS 9 and higher
Google Chrome: latest version