Q: When will this change happen?
The change will occur starting January 5, 2021, and will be rolled out to all customers by January 6.
Q: What types of notifications will be updated?
- Incident notifications
- Log correlation notifications
- Scheduled Log Search notifications
- Scheduled report notifications
- File Integrity Monitoring search notifications
- Extended Endpoint Protection attack notifications
Q: What email provider changes will be seen in message headers?
Email headers referencing whispir.com will now reference amazonses.com
Q: What changes will be present in the email itself?
Q: What Alert Logic products does this change affect?
Customers subscribed to all Alert Logic products may see these changes.
Q: Can I get notifications delivered to my ticketing or chat system without using email?
Absolutely. Alert Logic Connectors let you deliver incident, observation, and schedule report notifications directly to Jira, Jira Service Desk, Microsoft Teams, Slack, Pager Duty, or any system that supports webhooks. Using connectors, you can customize the data sent with each request, and it's easy to send test data directly from the Alert Logic console. For more information about using Connectors, see the launch announcement.
Have questions about this change or want to receive sample email messages in advance of the update? Comment here or open a ticket with Alert Logic support.
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