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Abby Kincer

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Latest activity by Abby Kincer
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    Abby Kincer commented,

    You're very welcome, Sean. The doc doesn't explicitly use the phrase "global inactive" so that's probably why you couldn't find it. It may do well to be more UI phrasing-specific - thank ...

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    Abby Kincer commented,

    Official comment

    Hi Sean, Thank you for your question! Hopefully the following information can clear the details of this vulnerability status up for you: If you can't resolve a vulnerability immediately, you have t...

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    Abby Kincer created an article,

    Utilizing Alert Logic Log Services

    In This Article Create Correlation Alerts and Policies Create and Apply Collection Alerts on Hosts Set Up AWS CloudTrail and Azure Activity Logs Set Up Recurring Reports Overview Alert Logic® pro...

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    Abby Kincer commented,

    Hi Jonathan - Thank you for reaching out! I've gotten some good information for you from our Support and Product teams. You've found the perfect resource to set up multi-VPC deployments without con...

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    Abby Kincer commented,

    Official comment

    Thanks for sharing this request, Charles! I'm sending this over to our Product team and will keep you updated.

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    Abby Kincer commented,

    Official comment

    Hi there Rakshit - I'm so sorry for the untimely response. I was able to get you an answer from our Engineering team: No, there is no rate limit to our IRIS API. I hope this helps, and if you have ...

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    Abby Kincer created an article,

    How frequently is the Alert Logic agent updated?

    Agent updates happen on an as-needed basis for new capabilities, agent stability, and more. The agent releases have been occurring every two to three months on average. For most customers, the agen...

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    Abby Kincer created an article,

    How is the security of appliances assured?

    The Alert Logic® appliance is based on proprietary technology and is tightly maintained to ensure the security of customer data. Operation system and framework updates are deployed by the Alert Log...

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    Abby Kincer created an article,

    How are SSH keys and certificates stored on appliances?

    After being uploaded through the Alert Logic® console or API, the certificate key pair is passed to the Alert Logic configuration service, which encrypts the private key and stores it securely in t...

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    Abby Kincer created an article,

    Does Alert Logic use two-factor authentication for SSH access to appliances?

    Two-factor authentication is used for VPN access to the jump host that is used to access the appliances, which is only accessible by Alert Logic authorized personnel. The jump host then uses privat...