The error message means that the agent attempted to query the Eventlog service but the service was unavailable. The Eventlog service may have been stopped or killed, or the agent may have queried the Eventlog service before it was fully started after a system restart. If the agent status returns to OK shortly after the error message appears, you can ignore the error message. If the message persists, check that the Eventlog service on the host machine is running.
Note: The following information applies only to customers with Alert Logic® Cloud Defender™, Alert Logic Threat Manager™, or Alert Logic Log Manager™ entitlements.