How does Alert Logic separate customer HIPAA data on the backend?

Alert Logic® makes no distinction of compliance mandates when storing customer data. All data is keyed and hashed to a particular customer and is logically segmented on the grid/cloud using this method; all data stored by Alert Logic is stored with the same level of classification. Details of this practice can be found in our annual SSAE18 SOC1 and SOC2 reports, which can be shared to current customers or prospects that have signed a mutual NDA.

Note: You must sign in with your Alert Logic credentials in order to view the SOC1 and SOC2 reports.

While Alert Logic adheres to industry best practices secure handling of data through the lifecycle, it is recommended that any Patient Health Information (PHI) be excluded or filtered from inclusion in Alert Logic scope.