Best Practices for Incident Management

Paul Misner

• January 13, 2022 21:35

Hi, we are in the process of revising our incident response plan. As part of this exercise, I have been asked to find out what are best practices for incident management within Alert Logic, including artifact collection, combining multiple related issues, and legal retention. Any help would be appreciate.

Yes 0 No

• Official comment

  

  Abby Kincer

  • January 14, 2022 16:24
  • Edited

  Hi Paul Misner, thanks for reaching out! We have several resources in the Alert Logic Knowledge Base and Documentation that may be helpful to you. Please let us know if you still have questions after reviewing.

  • Managing Incidents in the Incident Console
  • Responding to Most Common Incident Types
  • Incident Handling Policy
  • Incident Console Features
  • Utilizing the Incident Daily Digest
  • Alert Logic Console Incident Features
  • Incidents
  • Close All Incidents by Status
  • Incident and Compliance Reports
  • How long does Alert Logic keep event and incident data?

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