Account Management

• Can Alert Logic be configured for SAML via an Identity Provider?
• Can new users only be added to the Alert Logic console by Alert Logic?
• Does Alert Logic offer product training?
• How can I change who gets email notifications on escalated incidents?
• How do I cancel my Alert Logic subscription?
• How do parent/child relationships work for Alert Logic accounts?
• How does Alert Logic support automated event escalation based on configurable queue times and critical levels?
• What are the levels of authorization that I can give points of contact for my Alert Logic account?
• What should I do to offboard a user?
• Why do I need to enable third-party cookies to log into the Alert Logic console?

• Can Alert Logic be configured for SAML via an Identity Provider?
• Can new users only be added to the Alert Logic console by Alert Logic?
• Does Alert Logic offer product training?
• How can I change who gets email notifications on escalated incidents?
• How do I cancel my Alert Logic subscription?
• How do parent/child relationships work for Alert Logic accounts?
• How does Alert Logic support automated event escalation based on configurable queue times and critical levels?
• What are the levels of authorization that I can give points of contact for my Alert Logic account?
• What should I do to offboard a user?
• Why do I need to enable third-party cookies to log into the Alert Logic console?