Account Management

• Can Alert Logic be configured for SAML via an Identity Provider?
• Can new users only be added to the Alert Logic console by Alert Logic?
• Does Alert Logic offer product training?
• How can I change who gets email notifications on escalated incidents from the ActiveWatch service?
• How can I get access to a section in the Alert Logic console?
• How do I cancel my Alert Logic subscription?
• How does Alert Logic support automated event escalation based on configurable queue times and critical levels?
• What are the levels of authorization that I can give contacts for my account?
• What should I do to offboard a user?
• Why is the Alert Logic console reverting to my previously viewed account?

• Can Alert Logic be configured for SAML via an Identity Provider?
• Can new users only be added to the Alert Logic console by Alert Logic?
• Does Alert Logic offer product training?
• How can I change who gets email notifications on escalated incidents from the ActiveWatch service?
• How can I get access to a section in the Alert Logic console?
• How do I cancel my Alert Logic subscription?
• How does Alert Logic support automated event escalation based on configurable queue times and critical levels?
• What are the levels of authorization that I can give contacts for my account?
• What should I do to offboard a user?
• Why is the Alert Logic console reverting to my previously viewed account?